Footage circulating on social media shows West Ham fans travelling to the club’s Europa League game in Belgium directing offensive chants at a man as he walks down the aisle of the plane.
The club are investigating the issue and say they are “appalled” by the footage, while Essex Police are also looking into the incident.
Asked for his reaction, Moyes said: “I have to say first and foremost that I don’t see our football club being like that. I think we are a diverse football club. There’s no room for any discrimination anywhere in the world, not just at West Ham, in the world there [should be] no discrimination. So I’m really disappointed to hear about it but I’m sure it was individuals and not a big section of the supporters. So I’m just sorry to hear about it.”
The club have pledged to ban any supporters involved if they can be identified, a move Moyes supports.
“Of course I would [like to see that happen],” said Moyes. “Because as I say, I don’t think there should be any racism in any part of the world anymore and I think, West Ham Football Club, we’ve got to do our part to make sure that helps as well.”
The Scot also warned that incidents like this will earn the club a bad name.
He added: “I want this football club to be recognised for being a really good football team, I want it to be recognised for being a big club in London and well respected and I think to have that you also have to supporters that follow your team home and away, which we have, we’ve got an incredible support at West Ham.
“But we don’t want any labels connected to us whatsoever regarding discrimination, racism, none of that at all and as I said, I’ve repeated myself. I really, really genuinely feel that the world has moved on and we want to move on from it.”