Changes made after fan complaints over County Ground toilet CCTV camera
Swindon Town have made changes after a CCTV camera was seen in the women’s toilets in the away end at The Nigel Eady County Ground.
On January 15 as Swindon were knocked out of the Vertu Trophy late on by Birmingham City, the club went viral for a different reason as a Blues supporter posted a picture which showed a security camera in view of the women’s toilets in the away end.
Alexandra Pitt, the supporter who posted the photo, told Birmingham Live that having the camera was “not right” and more needed to be done to put fans’ minds at rest.
Sat on the toilet at Swindon away and notice a CCTV camera right above me 😬 pic.twitter.com/Z4wA7fkDus
— Alexandra ❤️ (@alexpitt_1) January 14, 2025
This was the second time this had been brought up as in April 2024 an AFC Wimbledon supporter uploaded a photo of the same camera whilst using the facilities in The Arkells’ Stand.
Following this second incident, Swindon put out a statement explaining that the camera had a digital blur on it and had been approved by the EFL but were going to look into other measures which could be taken.
The statement said: “The CCTV system is also operated by a Security Industry Authority licensed security officer under the management of the safety officer and at times Wiltshire Police.
“Whilst the Club is confident that the current arrangements comply fully with data protection legislation we will investigate the possibility of providing additional measures as soon as possible to allay fans' concerns.”
A partition has been put up in the away end toilets so the camera is no longer in view of the cubicles #STFC pic.twitter.com/YRlLarUOlU
— Joe Acklam (@acklamjoe) January 28, 2025
Two weeks on from this, ahead of Town facing Tranmere Rovers at home, a partition has been put up between the camera and the toilets so that it is no longer visible from the cubicles.
This means that the camera is now physically blocked from being in view of the cubicles, rather than it just being done by a digital blur.
There is no law that prevents the use of cameras in publicly used toilets, but guidance from the Information Commissioner's Office says it should only be done where there is sufficient justification for it.
In a statement supplied to The Adver about the camera, the ICO said: "Everyone has a right to privacy.
"Any organisation considering installing CCTV cameras anywhere on their premises must justify its use and ensure it is proportionate and absolutely necessary – keeping people’s privacy rights at the heart of any decision they make.
"It is only in exceptional circumstances that CCTV should be installed in toilets - for example, if this is the only solution to tackling a specific and serious concern in that setting, and other measures have failed."